Effective Date: August 4, 2026
Last Updated: August 4, 2026
PLEASE READ THESE TERMS OF SERVICE CAREFULLY. THIS DOCUMENT CONTAINS BINDING ARBITRATION AND CLASS ACTION WAIVER PROVISIONS THAT GOVERN HOW DISPUTES BETWEEN US ARE RESOLVED.
By accessing or using the website operated by SV STARRYVOW JEWELRY ("Company," "we," "us," or "our"), or by purchasing handcrafted jewelry, loose gemstones, or bespoke design services from us, you agree to be bound by these Terms of Service ("Terms"), as well as our [Refund & Return Policy], [Shipping & Fulfillment Policy], and [Privacy Policy].
You represent and warrant that you are at least the age of majority in your jurisdiction of residence (18 years of age in most U.S. states). If you are under the age of majority, you may only use this website under the active supervision of a parent or legal guardian.
All content published on this website—including but not limited to brand marks, proprietary ring designs, CAD renders, high-resolution product photography, 3D video previews, copy text, layout UI, and software code—is the exclusive property of SV STARRYVOW JEWELRY or its licensors and is protected by U.S. and international copyright, trademark, and intellectual property laws.
Limited License: You are granted a limited, non-exclusive, non-transferable license to access and view our website solely for personal, non-commercial shopping purposes.
Prohibited Uses: You may not reproduce, duplicate, copy, modify, distribute, reverse-engineer, perform derivative extraction, or commercialize any part of our designs, website assets, or brand identity without our express, prior written authorization.
We take exceptional care to display our fine jewelry accurately. However, because our pieces are meticulously handcrafted and feature natural diamonds, salt-and-pepper diamonds, or precious colored gemstones, slight natural variations in gemstone inclusion patterns, color depth, metal weights, and dimensions (within an industry-standard tolerance of $\pm0.2\text{mm}$) are inherent attributes of authentic fine jewelry craftsmanship and do not constitute manufacturing defects.
We reserve the right to correct any errors, inaccuracies, or omissions, and to modify or update information or cancel orders if any pricing, promotional, or technical specification on our website or invoice is incorrect. If an item's correct price is higher than our stated price, or if an item is listed at an incorrect price due to a system glitch or typographical error, we reserve the right—in our sole discretion—to reject or cancel any order placed for that item, even if an automated confirmation email or invoice has been generated. If your payment method has already been charged, a full refund will be issued immediately.
Your submission of an order through our storefront constitutes an offer to purchase. All orders are subject to acceptance by SV STARRYVOW JEWELRY.
Mandatory Verification Step: Due to the high value of fine jewelry assets, all placed orders enter our secure Order Verification pipeline. Orders will not enter production, material reservation, or dispatch until you formally verify and accept your shipping address, gemstone specifications, and production timelines via email.
Right of Order Refusal: We reserve the explicit right to decline, cancel, or limit any order placed with us for any reason, including suspected fraudulent activity, unauthorized reseller purchasing, or logistics restriction rules.
All transactions are processed in U.S. Dollars (USD). You agree to provide current, complete, and accurate billing, account, and contact information. Payments are authorized through PCI-DSS compliant third-party merchant gateways.
Taxes & Duties: As outlined in our Shipping Policy, we absorb standard sales tax, VAT, and international import duties where applicable. However, buyers remain obligated to cooperate with customs authorities for identity verification.
The terms governing order cancellations, preference returns, restocking fees, custom/bespoke final sale statuses, delivery signature requirements, and shipping claims are strictly detailed in our dedicated store policies, which are hereby incorporated into these Terms by reference:
[Refund & Return Policy]
[Shipping & Fulfillment Policy]
By completing checkout or verifying an order, you confirm that you have reviewed and unconditionally accept the financial terms, restocking recovery surcharges, and non-refundable status of Made-to-Order and custom items set forth in those policies.
You agree not to engage in any conduct that harms our website, operations, or reputation. Prohibited activities include:
Using automated bots, scrapers, or spiders to extract product data, images, or pricing.
Attempting to bypass security protocols or probe server vulnerabilities.
Impersonating any person or entity or submitting fraudulent order information.
Initiating fraudulent payment chargeback disputes without first seeking resolution through our concierge team per our store policies.
EXCEPT AS EXPRESSLY PROVIDED OTHERWISE IN WRITING BY THE COMPANY, OUR WEBSITE, PRODUCTS, CUSTOM DESIGN SERVICES, AND FINE JEWELRY PIECES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE U.S. LAW, SV STARRYVOW JEWELRY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE U.S. STATE LAW, IN NO EVENT SHALL SV STARRYVOW JEWELRY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, ARTISANS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR WEBSITE, PURCHASES, OR DELAY IN PRODUCTION/DELIVERY.
OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR ANY PURCHASE SHALL NOT EXCEED THE ACTUAL AMOUNT PAID BY YOU TO SV STARRYVOW JEWELRY FOR THE SPECIFIC ITEM GIVING RISE TO THE DISPUTE.
You agree to defend, indemnify, and hold harmless SV STARRYVOW JEWELRY, its parent company, officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, judgments, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms, your misuse of our website or products, or your infringement of any intellectual property or privacy right of a third party.
PLEASE READ THIS SECTION CAREFULLY—IT AFFECTS YOUR LEGAL RIGHTS.
Informal Dispute Resolution: Before initiating formal legal action or arbitration, you and SV STARRYVOW JEWELRY agree to attempt to resolve any dispute, claim, or controversy informally for a minimum of thirty (30) calendar days by contacting support@svstarryvowjewelry.com.
Binding Individual Arbitration: If a dispute cannot be resolved informally, any controversy or claim arising out of or relating to these Terms, our storefront, or our products shall be settled by binding individual arbitration administered in accordance with the commercial arbitration rules of the American Arbitration Association (AAA) or JAMS. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.
Class Action Waiver: YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
These Terms and any separate agreements whereby we provide you products or services shall be governed by and construed in accordance with the laws of the United States and the State of Delaware (or applicable primary business jurisdiction), without regard to its conflict of law principles.
If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms; such determination shall not affect the validity and enforceability of any remaining provisions.
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of or access to our website following the posting of any changes constitutes binding acceptance of those changes.
Questions regarding these Terms of Service should be directed to our legal compliance concierge:
Legal Email: support@svstarryvowjewelry.com
Atelier Line: +852 6369 8727
Service Hours: Monday through Friday, 9:00 AM – 5:00 PM Eastern Standard Time (EST)
Our Terms of Service represent the legally binding agreement between you and SV STARRYVOW JEWELRY. They govern your access to our storefront, protection of our intellectual property, transaction terms, and the incorporation of our store policies. By browsing our site, placing an order, or completing our Order Verification step, you accept these terms.
Yes. While we make every effort to ensure absolute pricing accuracy, system glitches or typographical errors can occasionally occur. If an item is accidentally listed at an incorrect price, we reserve the right to decline or cancel any orders placed for that item. If your card has already been charged, a 100% full refund will be issued immediately.
Each piece of fine jewelry at SV STARRYVOW JEWELRY is individually handcrafted using natural precious metals and authentic center gemstones. Subtle variations in diamond inclusion patterns, color depth, or microscopic setting dimensions (within an industry-standard tolerance of ±0.2mm) are hallmarks of authentic artisanal craftsmanship rather than defects.
To protect your investment and ensure custom precision, every order undergoes secure email verification before entering production or dispatch. Your confirmation of shipping details, ring sizing, center stone grading, and production lead times converts your purchase into a finalized, binding production order.
Our [Refund & Return Policy] and [Shipping & Fulfillment Policy] are legally incorporated directly into our Terms of Service. By agreeing to these Terms at checkout, you confirm that you have read, understood, and agreed to our 30% restocking recovery fees on preference returns, our non-refundable policy on custom/bespoke creations, and adult signature delivery requirements.
All content published on our storefront—including custom ring designs, CAD models, 3D video previews, logo marks, photography, and written copy—is the exclusive intellectual property of SV STARRYVOW JEWELRY. Replicating, commercializing, or reproducing our proprietary designs without written authorization is strictly prohibited.
We encourage clients to reach out to our concierge team directly to resolve any order concerns. Initiating a fraudulent or unauthorized payment chargeback without first attempting resolution per our established store policies violates our Terms. We provide full digital telemetry logs (including verified checkout checkmarks and IP logs) to payment processors to dispute fraudulent claims.
To the maximum extent permitted by U.S. law, our total aggregate liability for any claim, delay, or dispute arising from a purchase is strictly capped at the actual dollar amount you paid to SV STARRYVOW JEWELRY for the specific item in question.
In the event of a disagreement, both you and SV STARRYVOW JEWELRY agree to first attempt informal resolution through our concierge team for 30 calendar days. If a resolution cannot be reached, all claims must be settled through individual binding arbitration rather than court litigation or class-action lawsuits.
We update our Terms of Service periodically to reflect operational, legal, or technical changes. The "Last Updated" date at the top of the policy page indicates when the latest revision was published. Continued use of our storefront after changes are posted constitutes your acceptance of the updated terms.
Fully insured delivery with all taxes and duties completely covered. Experience absolute peace of mind as your high-value masterpiece travels securely from our atelier straight to your doorstep.
Investing in forever. Every masterpiece is backed by an enduring lifetime craftsmanship warranty and an absolute authenticity guarantee, featuring meticulously certified stones and master-artisan grading.
Not perfectly suited? Ready-to-Ship items may be returned within 14 days of delivery. Enjoy a seamless return process as we guide you through our standard evaluation and restocking terms.
